Remote Desktop can't connect to the remote computer Error using the macOS If you launched an instance from a Windows Server 2008 SP2 AMI or earlier. There have been quite a few reports which state that users are not able to use the Remote Desktop Connection client to connect to another system.

The remote desktop error ‘ An internal error has occurred ’ is often caused by RDP settings or its local group policy security.

The error “An internal error has occurred” usually appears after user credentials is entered in the mstsc.exe window or immediately after clicking the Connect button.Missing: aws.

This error may appear due to various reasons related to both the settings of the RDP/RDS server and the client (Windows settings, or settings in the Remote Desktop Connection window).

In this case, we have to change the security layer.ĭ › AWSEC2 › latest › WindowsGuide › troubleshoot. RDP Security: In some cases, the error can appear due to the Security of the Remote Desktop Protocol. Connection settings: For some users, their Remote Desktop Connection client settings can be a cause for this error.

Causes of Remote Desktop Connection: An Internal Error has Occurred.

Switch to the Experience tab and then make sure ‘Reconnect if the connection is dropped’ box is checked Try connecting again. Click on Show Options to unveil all the settings.

RDC is stuck at 'Configuring remote session ' for about 30 secs, then quits with the error 'An internal error has occurred.' The instance ID.Ĭhange Remote Desktop Connection Settings Go to the Start Menu, search for Remote Desktop Connection, and open it up. Troubleshoot using an instance screenshot You can view an instance screenshot for visibility into the instance's status.

If you receive the RDP error message 'An internal error occurred', then see Step: 1 Check the RDP port on the Microsoft website.

Besides my own machine, we tried a dev machine in Ukraine as well as another AWS instance, all fail with the same error.

RDC is stuck at 'Configuring remote session ' for about 30 secs, then quits with the error 'An internal error has occurred.' The instance ID is i-08ef7c81040cf7f71.

Verify that you're using the correct IP.

Troubleshoot using an instance screenshot.

Troubleshoot the error message 'An internal error occurred'

Rdp an internal error has occurred